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Privacy and Cookie Policy

COOKIES

Please read our cookie policy below to learn of what are, their benefits and how we use them on our web site.

If you'd like to disable cookies on your browser, please view our information on ‘Controlling and Deleting Cookies’. Please be aware that some parts of the site and your ability to buy products will not function correctly if you disable all cookies.

By viewing this Cookie Policy Page and using our website, you consent to our use of cookies on your browser in accordance with our cookie policy unless you have disabled them.

1. Controlling and Deleting Cookies
It is not the policy of The Body Shop International to collect personally identifiable information about our site users through the use of cookies. To prevent cookies generated from our site reaching your device, you will be able to restrict them or block them using your browser settings. Use the ‘Help’ function on your browser for information on how to do this. To delete or restrict cookies on your mobile phone device, refer to your handset manual. Please be aware that your actions to restrict or delete cookies may affect the functionality of The Body Shop website. For more information on cookies and how to restrict or delete them, visit www.aboutcookies.org

 

2. The Body Shop First-Party Cookies
Below is a list of the main cookies set by The Body Shop website.


Cookie Name

Purpose of cookie

JSESSIONID

CyberSource uses cookies solely to maintain personalized services throughout the website. It collects information in an anonymous form by using a unique identifier.  This cookie expires when you close your browser.

thebodyshop-uk-cart

Retains user cart information

customerType

Defines if a user has purchased with The Body Shop in the past

agreedToCookiestbsUKStore

This is placed when the user accepts the cookie policy via the banner at the top of the homepage and prevents the banner showing in future if the cookie is present on the user's computer.

acceleratorSecureGUID

A session cookie that runs while the session is currently active on a particular browser, used to keep information available to the user

UrCapture

A session cookie that runs while the session is currently active on a particular browser, used to keep information available to the user

_urDomainCheck

Based on the geo-locate functionality to send users to the relevant country website, required to the global nature of The Body Shop

thebodyshop-uk-wishlist

Retains user wishlist information

 

 

3. Third-Party Cookies

The Body Shop uses suppliers who set their own cookies on our website with our permission to enhance customer experience and functionality and to deliver the services that they are providing. For more information about this type of cookie and the possibilities to opt-out, refer to their individual privacy policies below.


Cookie name

Description of cookie

Google (AdWords Remarketing)

Google Adwords - Interest-based Advertising - This cookie facilitates post-visit messaging to drive return visits.

AWSELB

Amazon Web Services Elastic Load Balancing functionality for routing client request on the server.

__olapicU

User Generated Content provider, featuring photos uploaded by customers

__atuvc

AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. - Functionality

__atuvs

k2c_Bodyshop_cids

Klick2Contact for livechat - this enables the live chat function to work correctly.

 

k2c_chat_a1

k2c_history

__ga

Google Analytics. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

_gid

Google ID to distinguish different users, lasts 24 hours

_gac_UA-XXXXXXXX-X

Adwords cookie to improve reconciliation of conversions against clicks.

mt.v

Monetate cookies use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Information and to enhance your experience, find out more.

sc_cookie_machine_guid

Sales Cycle cookies used to collect information when a user leaves products in their shopping bag.

sc_cookie_machine_id

DSID

Doubleclick (a subsidiary of Google that develops and provides Internet ad serving services). This is a management solution used to track the effectiveness of different advertising campaigns which are delivered to different audiences. These cookies also allow us to target the advertising we do on third party websites more effectively, providing more relevant advertising to the user.

IDE

_ct_rmm

_msuuid_xxxxxxxx

4 Flash Cookies: Local Shared Objects
To deliver its video content services, the Body Shop uses Adobe Flash Player. For the comprehensive user experience, Local Shared Objects, also known as Flash Cookies, provide a variety of features, for example, the ‘save preferences’ function and ‘auto-resume’. Though the Flash Cookies will be stored on your terminal, you will be unable to restrict or delete them in your browser settings in the same way as ordinary cookies.

Before you disable this type of cookie, be aware that restrictions you apply may affect the features available to you for Flash-based applications. Check the Adobe website for information on how to delete or disable Flash cookies.

5. Cookies Set by Third-Party Sites
The Body Shop occasionally embeds picture and video content from websites like YouTube. Consequently, if you visit a page with embedded-content cookies, you may be presented with such cookies from these websites. This type of cookie cannot be disseminated by us, so you will need to check the relevant third-party website for information.

 

6. The Body Shop Sharing Tools
The Body Shop website carries embedded ‘share’ buttons which enable site users to share articles via social networks. Social network sites may set cookies on your terminal when you are logged in to their service. The Body Shop does not control the dissemination of these cookies, so you will need to check the relevant third party website for information about this type of cookie.