For Orders Call: 25 343590

Delivery & Returns

DELIVERY & RETURNS

Please note all our orders are delivered via a courier provider to the nearest outlet dependent on your address. We do not deliver directly to any address. Please also be informed that your name, address and phone number will be forwarded to the courier provider in order to enable delivery

DELIVERY: All orders that are made by 2pm on a working day (Monday to Friday) are delivered within the following  2-3 working days. If you are placing an order on weekends there will be a further delay. You have the option for an express delivery that can be made through phone order. In such a case there might be a further cost added. You may place your phone orders on phone number 25 343590.

 Note: During peak times delivery could take up to 2 days longer. Deliveries to remote locations may take an additional 2 days.

 

 

RETURNS: For health and safety matters we can only accept returns of products that are not opened and they are closed, unused and sealed in their original case. Please note that items such as body butters and creams do not have a safety membrane and those products cannot be exchanged or returned. For the products that are sealed, unused and still in their original cover,  you can return them within  14 days from the date of the purchase for a full refund. Same applies for phone orders. Please note that you will have to physically return the product at our store.